60-Day Money-Back Guarantee

We stand behind the quality of our herbal formula and want you to purchase with confidence.

If you're not satisfied with your first order, you may request a refund within 60 days of the confirmed delivery date, subject to the terms below.

Eligibility

To qualify for a refund, all of the following conditions must be met:

• Your refund request must be submitted within 60 days of the delivery date of your first order.
• The guarantee applies only to your initial purchase (Order #1).
• Shipping and handling charges are non-refundable.
• Returned products are not required and will not be accepted unless specifically requested by our support team.

Requests received after the 60-day period are not eligible for a refund.

Subscription Orders

All purchases are made through our subscription program, which includes a minimum commitment of two orders.

Our 60-Day Money-Back Guarantee covers only your first order and does not cancel or waive your two-order subscription commitment.

Your second shipment will be processed according to the Subscription Policy you agreed to during checkout.

After your second order has been processed, you may cancel your subscription at any time. To prevent future renewals, cancellation requests must be submitted at least 24 hours before your next scheduled billing date.

Refunds Not Covered

The following are not eligible for refunds:

• Requests submitted more than 60 days after delivery of the first order.
• Any subscription renewal or recurring order after the first shipment.
• Orders processed after the initial 60-day guarantee period.
• Shipping and handling charges.
• Requests that do not meet the eligibility requirements outlined in this policy.

Billing Information

Customers are responsible for maintaining accurate and up-to-date billing information throughout their subscription.

If your payment method, billing address, or other account information changes, please update your customer account promptly to avoid interruptions to your subscription.

Agreement to This Policy

By placing an order on our website, you acknowledge that you have read and agree to:

• Our Subscription Policy, including the two-order minimum commitment.
• Our 60-Day Money-Back Guarantee, which applies only to your initial order.
• Our recurring billing terms.

Contact Us

If you have questions about your order or believe you are eligible for a refund, please contact our support team within the applicable guarantee period.

Email: info@dermasoothx.com